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Call center qa An efficiently functioning contact center that provides convenient solutions to the customers is one of the most significant part of any successful business. If you have a contact center and you are unsure about its performance then you must consider hiring professional services that offer comprehensive analysis on the performance of the call center. These services also offer detailed information on the various aspects of the contact center by employing some of the latest and most effective methods in addition to providing ways of improving the performance of your call center. What can you expect from call criteria? The Call Criteria is a professional call center qa analysis service provider that is aimed at improving the overall performance of your call center and thereby providing a boost to the sales of your business. The analysis of your call center performance involves complex metrics and it cannot be done simply by implementing the voice